The Interactive Home Monitoring (IHM) program is a comprehensive transition program for eligible patients discharged from UVA Medical Center. IHM provides continuity of care post-discharge by providing a dedicated team of Population Health Case Managers, Clinicians, and Behavioral Health Therapists who support and collaborate with patients to match them to resources to remove barriers to care, manage the PHQ, address behavioral health needs, and establish care with a PCP--all in an effort to impact bed days, increase accessibility, and decrease readmission and non-emergent ED visits. UVA Health LIPs can make a direct referral through email: CL Discharge Advocates


Eligibility: UVA Health patients who are residents of Virginia and have recently discharged from the Medical Center to home or home with home health.

If eligible, the IHM Program will provide:

  • Follow-up appointment scheduling assistance (must be listed on the patient's discharge instructions)
  • Transportation coordination to follow-up appointments associated with the hospital stay and discharge instructions (legally, an eligible patient is one that lives within a 75-mile radius of the Medical Center, and transportation is provided to appointments listed on the patient's discharge instructions)
  • Home monitoring equipment and iPad, if appropriate, and vitals monitoring performed by program RNs and APP team*
  • Post-discharge medication reconciliation completed by an IHM UVA Health Pharmacist
  • Assessment of Social Drivers of Health
  • Up to 8 free sessions with an IHM Behavioral Health Therapist, or a 12-session evidence-based trauma program, if appropriate
Kelly Love-Schwarz, MSN, RN, CCCTM

RN Care Coordinator, IHM Program

Leslie Barbour, BA, RN

RN, IHM Program

Michelle Clark, BSN, RN-BC

RN Clinician 3, IHM Program

Natalie Jefferson, DNP, APRN, FNP-BC

Nurse Practitioner, IHM Program

Thedra E. Nichols, MS, RN, FNP-BC

Nurse Practitioner, IHM Program
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